{"id":24,"date":"2022-08-18T12:02:19","date_gmt":"2022-08-18T12:02:19","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/accessories\/?page_id=24"},"modified":"2026-10-23T09:19:19","modified_gmt":"2026-10-23T09:19:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/brutanabolic.com\/fr\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><div data-vc-full-width=\"true\" data-vc-full-width-temp=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1663687039618 vc_row-has-fill wd-bg-center-bottom wd-rs-6329d9726f119\"><div class=\"wpb_column vc_column_container vc_col-sm-12 wd-rs-612613f769ba5\"><div class=\"vc_column-inner vc_custom_1629885433950\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-6adb0f87e79e0\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-6adb0f87e79e0 wd-title-color-default wd-title-style-default text-center vc_custom_1792741263293 wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Questions et r\u00e9ponses<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<style>\n\/* Accordion: Condizioni di acquisto *\/\n.conditions-container {\n    width: 100%;\n    max-width: 1450px;\n    margin: 0 auto;\n    padding: 20px 0;\n    font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\",\n                 Roboto, Arial, sans-serif;\n    color: #292929;\n    box-sizing: border-box;\n}\n\n.conditions-container *,\n.conditions-container *::before,\n.conditions-container *::after {\n    box-sizing: border-box;\n}\n\n.conditions-container h2 {\n    font-size: 46px;\n    font-weight: 650;\n    line-height: 1.2;\n    margin: 0 0 45px;\n    text-align: left;\n    color: #292929;\n}\n\n.conditions-accordion {\n    display: flex;\n    flex-direction: column;\n    gap: 16px;\n}\n\n.conditions-item {\n    border: 1px solid #d9d9d9;\n    border-radius: 8px;\n    overflow: hidden;\n    background: #f8f9fa;\n}\n\n.conditions-toggle {\n    width: 100%;\n    min-height: 91px;\n    display: flex;\n    justify-content: space-between;\n    align-items: center;\n    gap: 20px;\n    padding: 22px 25px;\n    border: 0;\n    margin: 0;\n    background: #f8f9fa;\n    color: #333;\n    text-align: left;\n    font-family: inherit;\n    font-size: 25px;\n    font-weight: 400;\n    line-height: 1.4;\n    cursor: pointer;\n    box-shadow: none;\n    transition: background-color .2s ease;\n}\n\n.conditions-toggle:hover {\n    background: #e9ebee;\n}\n\n.conditions-toggle:focus-visible {\n    outline: 2px solid #555;\n    outline-offset: -4px;\n}\n\n.conditions-icon {\n    flex: 0 0 24px;\n    width: 24px;\n    font-size: 29px;\n    font-weight: 400;\n    line-height: 1;\n    text-align: center;\n}\n\n.conditions-panel {\n    display: grid;\n    grid-template-rows: 0fr;\n    transition: grid-template-rows .35s ease;\n}\n\n.conditions-panel-inner {\n    overflow: hidden;\n    min-height: 0;\n}\n\n.conditions-panel-inner > div {\n    padding: 0 25px;\n}\n\n.conditions-item.is-open .conditions-panel {\n    grid-template-rows: 1fr;\n}\n\n.conditions-item.is-open .conditions-panel-inner > div {\n    padding: 5px 25px 25px;\n}\n\n.conditions-panel p {\n    margin: 0 0 14px;\n    font-size: 17px;\n    line-height: 1.7;\n    color: #333;\n}\n\n.conditions-panel ul {\n    padding-left: 22px;\n    margin: 10px 0 18px;\n}\n\n.conditions-panel li {\n    margin-bottom: 10px;\n    font-size: 17px;\n    line-height: 1.65;\n}\n\n.conditions-panel img {\n    display: block;\n    max-width: 100%;\n    height: auto;\n    margin: 15px 0;\n}\n\n.conditions-panel .step-title {\n    margin-top: 18px;\n    font-weight: 700;\n}\n\n.conditions-panel .success-message {\n    font-weight: 700;\n    color: #238344;\n}\n\n@media (max-width: 768px) {\n    .conditions-container {\n        padding: 15px;\n    }\n\n    .conditions-container h2 {\n        font-size: 30px;\n        margin-bottom: 25px;\n    }\n\n    .conditions-accordion {\n        gap: 10px;\n    }\n\n    .conditions-toggle {\n        min-height: 65px;\n        padding: 16px;\n        font-size: 17px;\n        gap: 12px;\n    }\n\n    .conditions-icon {\n        font-size: 24px;\n        flex-basis: 22px;\n        width: 22px;\n    }\n\n    .conditions-item.is-open .conditions-panel-inner > div {\n        padding: 5px 16px 18px;\n    }\n\n    .conditions-panel p,\n    .conditions-panel li {\n        font-size: 15px;\n    }\n}\n\n@media (prefers-reduced-motion: reduce) {\n    .conditions-panel,\n    .conditions-toggle {\n        transition: none;\n    }\n}\n<\/style>\n\n<div class=\"conditions-container\">\n    <h2>Conditions d'achat<\/h2>\n\n    <div class=\"conditions-accordion\">\n\n        <section class=\"conditions-item\">\n            <button class=\"conditions-toggle\"\n                    type=\"button\"\n                    aria-expanded=\"false\">\n                <span>Conditions g\u00e9n\u00e9rales de vente<\/span>\n                <span class=\"conditions-icon\" aria-hidden=\"true\">+<\/span>\n            <\/button>\n\n            <div class=\"conditions-panel\" hidden>\n                <div class=\"conditions-panel-inner\">\n                    <div>\n                        <p>Le traitement des commandes par le service client prend environ 24 heures. Les d\u00e9lais de traitement peuvent \u00eatre plus longs les week-ends et les jours f\u00e9ri\u00e9s.<\/p>\n                        <ul>\n                            <li>La gestion des commandes s'effectue via le panier du site.<\/li>\n                            <li>Les commandes sont trait\u00e9es apr\u00e8s confirmation du paiement.<\/li>\n                            <li>Les d\u00e9lais de livraison d\u00e9pendent du transporteur et de la destination.<\/li>\n                        <\/ul>\n                        <p>Pour plus d'informations sur les conditions d'achat, veuillez contacter le service client.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <section class=\"conditions-item\">\n            <button class=\"conditions-toggle\"\n                    type=\"button\"\n                    aria-expanded=\"false\">\n                <span>Quand vais-je recevoir ma commande ?<\/span>\n                <span class=\"conditions-icon\" aria-hidden=\"true\">+<\/span>\n            <\/button>\n\n            <div class=\"conditions-panel\" hidden>\n                <div class=\"conditions-panel-inner\">\n                    <div>\n                        <p>Les d\u00e9lais de traitement et de livraison d\u00e9pendent de la confirmation de la commande, de la pr\u00e9paration et du mode d'exp\u00e9dition choisi.<\/p>\n                        <p>Les informations actualis\u00e9es sur l'\u00e9tat de l'exp\u00e9dition seront disponibles aupr\u00e8s du service client ou via le syst\u00e8me de suivi du transporteur, lorsqu'il est propos\u00e9.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <section class=\"conditions-item\">\n            <button class=\"conditions-toggle\"\n                    type=\"button\"\n                    aria-expanded=\"false\">\n                <span>Comment passer une commande ? Guide \u00e9tape par \u00e9tape<\/span>\n                <span class=\"conditions-icon\" aria-hidden=\"true\">+<\/span>\n            <\/button>\n\n            <div class=\"conditions-panel\" hidden>\n                <div class=\"conditions-panel-inner\">\n                    <div>\n                        <p class=\"step-title\">\u00c9TAPE 1<\/p>\n                        <p>Choisissez les produits et consultez les informations correspondantes.<\/p>\n                        <img data-opt-id=360730193  fetchpriority="high" decoding=\"async\" src=\"step1.jpg\" alt=\"\u00c9tape 1 : S\u00e9lection du produit\">\n\n                        <p class=\"step-title\">\u00c9TAPE 2<\/p>\n                        <p>Ajoutez les produits \u00e0 votre panier et v\u00e9rifiez le r\u00e9capitulatif.<\/p>\n                        <img data-opt-id=1399619284  fetchpriority="high" decoding=\"async\" src=\"step2.jpg\" alt=\"\u00c9tape 2 : Panier\">\n\n                        <p class=\"step-title\">\u00c9TAPE 3<\/p>\n                        <p>Remplissez les informations demand\u00e9es et v\u00e9rifiez qu'elles sont correctes.<\/p>\n                        <img data-opt-id=353525793  data-opt-src="step3.jpg"  decoding=\"async\" src=\"data:image/svg+xml,%3Csvg%20viewBox%3D%220%200%20100%%20100%%22%20width%3D%22100%%22%20height%3D%22100%%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Crect%20width%3D%22100%%22%20height%3D%22100%%22%20fill%3D%22transparent%22%2F%3E%3C%2Fsvg%3E\" alt=\"\u00c9tape 3 : Saisie des donn\u00e9es\">\n\n                        <p class=\"step-title\">\u00c9TAPE 4<\/p>\n                        <p>Suivez les instructions qui s'affichent au cours du processus d'achat.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <section class=\"conditions-item\">\n            <button class=\"conditions-toggle\"\n                    type=\"button\"\n                    aria-expanded=\"false\">\n                <span>Mesures de s\u00e9curit\u00e9 et de confidentialit\u00e9 pour l'acheteur<\/span>\n                <span class=\"conditions-icon\" aria-hidden=\"true\">+<\/span>\n            <\/button>\n\n            <div class=\"conditions-panel\" hidden>\n                <div class=\"conditions-panel-inner\">\n                    <div>\n                        <p>Consultez la politique de confidentialit\u00e9 pour savoir comment vos donn\u00e9es personnelles sont trait\u00e9es.<\/p>\n                        <p>Avant de finaliser votre achat, v\u00e9rifiez les conditions de livraison, de retour et de service apr\u00e8s-vente applicables \u00e0 votre commande.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n\n    <\/div>\n<\/div>\n\n<script>\n(function () {\n    function initConditions() {\n        document.querySelectorAll('.conditions-container').forEach(function (root) {\n            if (root.dataset.conditionsReady === '1') return;\n            root.dataset.conditionsReady = '1';\n\n            root.querySelectorAll('.conditions-toggle').forEach(function (button) {\n                var item = button.closest('.conditions-item');\n                var panel = item.querySelector('.conditions-panel');\n                var icon = button.querySelector('.conditions-icon');\n\n                panel.hidden = false;\n                panel.style.display = 'grid';\n                panel.style.gridTemplateRows = '0fr';\n\n                function setOpen(open) {\n                    item.classList.toggle('is-open', open);\n                    button.setAttribute('aria-expanded', String(open));\n                    icon.textContent = open ? '\\u2212' : '+';\n                    panel.style.gridTemplateRows = open ? '1fr' : '0fr';\n                }\n\n                button.addEventListener('click', function () {\n                    setOpen(!item.classList.contains('is-open'));\n                });\n            });\n        });\n    }\n\n    if (document.readyState === 'loading') {\n        document.addEventListener('DOMContentLoaded', initConditions);\n    } else {\n        initConditions();\n    }\n})();\n<\/script>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Domande &amp; Risposte Condizioni di acquisto Termini e Condizioni di Vendita + L'elaborazione degli ordini da parte del supporto richiede","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":9,"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":2671,"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/pages\/24\/revisions\/2671"}],"wp:attachment":[{"href":"https:\/\/brutanabolic.com\/fr\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}